shipping
SHIPPING TIME
Ships from the shop within 2 business days.Ground Shipping: 3–6 business days
Expedited Shipping: 1–3 business days
Estimated arrival time is within 8 business days of the customer’s order.
In peak periods like holidays, Black Friday and Cyber Monday, please allow up to 5 business days for dispatch.
Pre-orders are subject to the estimated delivery time displayed on the product page.
ORDER TRACKING
Q: How can I check the logistics information of my order?
You can go to the Track Order Page and enter your Order Number or Tracking Number to check.
Q: How do I know my tracking number? What if I can't find my tracking number?
After your order has been shipped, you will receive an Order Tracking Number (OTN) via email or text message. You can use this number to track the status of your shipment. If you have not received your OTN within 5 business days, please feel free to contact us at halfpluz@gmail.com, and we will respond as soon as possible.
Q: What if I can't find the logistics information?
If you are unable to check the specific logistics information within 2 business days after receiving your tracking number, it may be due to a system delay. If you are still unable to check the specific logistics information after 3 business days, please contact us at halfpluz@gmail.com
Q: My item has been in transit for a long time. What should I do?
If your item has been in transit for an extended period, you can try contacting the logistics provider directly to check the status of the item. Alternatively, feel free to reach out to our customer service team for feedback and assistance.
You can go to the Track Order Page and enter your Order Number or Tracking Number to check.
Q: How do I know my tracking number? What if I can't find my tracking number?
After your order has been shipped, you will receive an Order Tracking Number (OTN) via email or text message. You can use this number to track the status of your shipment. If you have not received your OTN within 5 business days, please feel free to contact us at halfpluz@gmail.com, and we will respond as soon as possible.
Q: What if I can't find the logistics information?
If you are unable to check the specific logistics information within 2 business days after receiving your tracking number, it may be due to a system delay. If you are still unable to check the specific logistics information after 3 business days, please contact us at halfpluz@gmail.com
Q: My item has been in transit for a long time. What should I do?
If your item has been in transit for an extended period, you can try contacting the logistics provider directly to check the status of the item. Alternatively, feel free to reach out to our customer service team for feedback and assistance.